Privacy Policy

Learn how we collect, use, store, and protect your data.

Introduction

Seiranow ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at seiranow.com or make a purchase from us. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect information from you in the following ways:

Information you provide directly - When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect your full name, email address, phone number, shipping and billing address, and payment information. We do not store full credit or debit card details on our servers; payment processing is handled securely by our payment providers.

Information collected automatically - When you browse our website, we may automatically collect certain technical data such as your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is done through cookies and similar tracking technologies.

Information from third parties - We may receive information about you from third-party platforms such as Facebook, Instagram, TikTok, or Google if you interact with our ads or social media pages.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including sending order confirmations, shipping updates, and delivery notifications. To manage your account and provide customer support. To send you promotional emails, newsletters, and special offers, where you have opted in to receive them. To improve our website, products, and overall shopping experience based on user behavior and feedback. To comply with legal obligations and prevent fraudulent transactions. To respond to your inquiries submitted through our contact page, email, or phone.

Cookies and Tracking Technologies

Our website uses cookies - small text files stored on your device - to enhance your browsing experience, remember your preferences, and gather analytics data. You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

We may use the following types of cookies: essential cookies necessary for the website to function, analytics cookies to understand how visitors use our site, and marketing cookies to deliver relevant advertisements.

Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

With service providers who assist us in operating our business, such as shipping couriers, payment processors, and email marketing platforms, strictly for the purpose of fulfilling your orders or providing our services. With law enforcement or regulatory authorities if required by law or to protect the rights and safety of Seiranow and its customers. With business partners in the event of a merger, acquisition, or sale of our business assets, in which case you will be notified accordingly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you wish to have your data deleted, you may contact us at seiranowofficial@gmail.com and we will process your request within a reasonable time frame, subject to any legal obligations we may have to retain certain records.

Your Rights

As a customer, you have the right to access the personal information we hold about you, request corrections to any inaccurate or incomplete data, request the deletion of your personal data where applicable, withdraw your consent to receive marketing communications at any time by clicking "unsubscribe" in any of our emails, and lodge a complaint if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the details provided at the end of this document.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses SSL (Secure Socket Layer) encryption to ensure that data transmitted between you and our website is secure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including our social media pages on Facebook, Instagram, TikTok, and Pinterest. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies before providing any personal information.

Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through any of the following:

Email: seiranowofficial@gmail.com

Telephone: 02-88747657

Mobile: +63 916 675 0678

Website: https://seiranow.com/pages/contact

We are happy to assist you and committed to keeping your personal information safe.

This Privacy Policy is governed by the applicable laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173).